Common Questions About Our Terms
You can close your account anytime via Profile > Account Settings. Any balance in your wallet is withdrawable (subject to verification). Bets already placed are final and non-refundable. Deposits are yours; withdrawals are processed via your original payment method (DANA, OVO, GoPay or QRIS) within 24 hours.
Access depends on local law. If you log in from a restricted region, we may ask you to verify your location or suspend your account. You can still withdraw your balance. If unsure about your region's status, contact us—we'll clarify what's permitted where you live.
For your first withdrawal over 5 million Rupiah, upload a photo ID (passport, KTP) in Profile > Verification. Our team checks it against your account details (name, date of birth). Verification takes 2–4 hours. Once approved, all future withdrawals clear faster.
The minimum withdrawal is 50,000 Rupiah via DANA, OVO, GoPay or QRIS. Maximum daily withdrawal is 100 million Rupiah. If you exceed this, split your request across two days or contact support for a higher limit review.
No. One account per person, verified by phone and email. If we detect duplicate accounts linked to the same ID, phone or payment method, we may close all of them and forfeit balances. Use only one account across all devices.
Inactive accounts (no login, no deposit or withdrawal) are flagged after 180 days. We send an email reminder. If you don't log in within 30 more days, your account is marked dormant but remains open. Your balance stays there; you can reactivate by logging in or contacting support.
No. These terms apply uniformly to all players in Indonesia where access is permitted. Payment methods (DANA, OVO, GoPay, QRIS) work the same everywhere. Support hours and language (English) remain consistent. Regional law may affect eligibility; we'll confirm your access when you register.
