Reference

How We Protect Your Privacy

When you open an account with she777, we keep your personal information secure and use it only for account verification, payments and support.

Account data encryptedPayment records privateLocal law compliant
she777 How We Protect Your Privacy
REACH OUR TEAM

Contact Us About Your Privacy

Email Support Send privacy questions to our data team at [email protected].
Live Chat Open the chat widget in your account lobby.
Account Settings Visit Account → Security in your she777 dashboard to review what personal data we…
HOW WE SAFEGUARD

Privacy Practices That Protect You

Encryption on Deposits

Every DANA, OVO, GoPay and QRIS payment you send us travels through SSL encryption. Your bank details are never visible in our lobby logs or withdrawal confirmations — only the last four digits appear on your receipt.

Session Timeout

Your session closes automatically after 30 minutes of inactivity on desktop and 15 minutes on mobile. This prevents unauthorised access if you step away from your device while logged in.

Password Security

We store your password in hashed form and never see your plain text credentials. If you forget your password, we verify your identity via email or phone before issuing a reset link.

Cookie & Analytics

We use cookies to remember your language preference and track which games you browse. You can clear cookies in your browser settings; this logs you out but does not delete your account or balance.

Data Retention

Account data, bet records and payment history are kept for 36 months or as long as local law requires, whichever is longer. After that period, we anonymise and archive it or delete it.

Request Your Data

Email [email protected] to download a copy of all personal data we hold about you. We send it as a secure file within 10 business days, depending on local law.

Privacy Questions Answered

You can request account closure via your dashboard or by emailing [email protected]. Once closed, your login access is removed instantly. Personal data is then archived or deleted within 30 days, depending on local law and any pending withdrawals or disputes.

No. We do not sell or lease your personal data to other platforms or marketing networks. We may share information with payment processors like DANA, OVO, GoPay and QRIS only to complete your transactions, and with legal authorities where local law requires.

Withdrawal records are retained for 36 months from the transaction date. This allows us to process refunds, handle disputes, and comply with Indonesian financial regulations. You can view your history anytime in your Account → Transactions section.

Navigate to the login page and select Forgot Password. We send a reset link to your registered email address. Click it, verify your identity via a code texted to your phone, then set a new password. The reset link expires after 24 hours for security.

Yes. We record your device type, browser, IP address and operating system to detect fraud and protect your account from unauthorised logins. You can view recognised devices in Account → Security → Active Sessions and remove any unfamiliar ones.

Live table streams are recorded by our dealers and broadcast partners for quality assurance, security and dispute resolution. Only she777 staff and game providers access these recordings. They are not shared publicly and are deleted after 90 days unless a dispute is open.

We use cookies to store your language, remember your login session and track which games you visit. Essential cookies cannot be disabled without losing account access. Preference and analytics cookies can be turned off in your browser settings or in Account → Privacy.